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solely responsible for reviewing warranty claims and acting upon them.
Customer Service Request- The form used by the homeowner to request service under the terms of
Palo Verde Homes Limited Warranty. All such requests should be in writing and on the proper form.
Only those items covered by the Limited Warranty should be listed.
Drywall- The interior walls of a home are usually constructed of drywall. This material also is called
gypsum board. The material is functional, and can be textured and painted to complement the style of
any home.
Efflorescence - The white, powdery substance that sometimes accumulates on stucco, masonry and
brick. Refer to the Stucco section of this guide for more information.
Emergencies- Emergencies are defined as situations in which a home and its occupants are in
danger. Included are electrical problems which present the danger of shock or fire, leaking water (if
you are unable to turn the water off), and complete stoppage of all drains so that water can back up
and flow into the home. Refer to the Emergency section of this guide for more information.
Erosion- The flow of water from irrigation systems or rain can rode landscaping and changes the
drainage of the yard. Refer to landscaping, drainage and grading in the maintenance section of this
guide for more information.
Expansive Soil- The expansive soils in this area may be subject to significant contraction and
expansion in times of rain or drought. Compacting techniques and other measures were taken during
the site preparation of you lot. Avoid excessive watering and standing water in areas with expansive
soils.
Fiberglass- The composite material in which glass fibers are bonded in plastic matrix to add flexibility
and strength.
Fluorescent- The lighting fixtures that provide even, soft illumination in kitchens, bathrooms and
other areas of the home using fluorescent bulbs. These fixtures are most efficient than traditional
incandescent lighting.
Galvanized- Steel which is covered with zinc coating to prevent rust is galvanized.
GFI- The abbreviation for Ground Fault Interrupt Device. Similar to a circuit breaker, it is designed to
interrupt the flow of electricity. GFIVS are usually located near bathroom sinks and tubs. Refer to the
electrical Systems section of this guide for more information.
Grout- The cement-like material visible between squares of ceramic tile.
Gypsum Board- See Drywall.
Hardware- The hinges, locks, handles and other metal attachments to doors, cabinet and drawers.
Header- The relatively heavy, structural wood piece that spans open space such as doors and
window frames. The header supports other structural lumber.
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